View a Mandate Activity

The Activity sub-tab allows you to review a chronological timeline of all actions and events for a specific mandate. It displays key details at the top, including the amount, PayU ID/UMRN Number, and Merchant Transaction ID. Shows the payment mode used (Cards, Net Banking, or UPI). Provides a comprehensive view of the mandate’s history and progress. Also, it provides the following information:

• Chronological Activity Log: View all actions in the order they occurred. Step-by-step record of events since the mandate’s creation.
• GMV Tracking: Track the Gross Merchandise Value (GMV) received through the mandate. Clear view of the mandate’s financial performance.
• Recurring Payment Count: See the count of recurring payments completed under the mandate.

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Note:

The recurring transaction is reflected on the Activity sub-tab after 30 mins from when the actual debit is attempted.

To view a mandate activity:

1. Navigate to Subscriptions Dashboard and ensure that your are on Mandate tab.
2. Select View Details from the Actions menu for the mandate that your wish to see the activity similar to the following screenshot:

The Subscription Details page is displayed with the Details tab selected.

2. Select the Activity sub-tab.

The Activity su-tab is displayed with the mandate activity similar to the following screenshot.