CommercePro COD App - Shopify

You can accept Cash on Delivery (COD) payments for your store on Shopify and account them using the CommercePro COD app. To install the CommercePro COD app, refer to Install CommercePro COD App

Use cases

• To reduce fraud in COD orders and RTO, the app will check customers' eligibility for the COD payment mode. Only eligible customers are allowed to place orders using the COD payment option.
• If a customer is not eligible for COD, they have the option to place an order using

Benefits

• Built-in RTO Intelligence supporting blacklisting of COD payment option based on the following parameters:
  • PIN codes
  • Specific addresses
  • Mobile numbers
  • Setting up a maximum cart amount limit for COD orders
• In-house AI model for RTO intelligence to limit COD based on multiple parameters such as cart value, user phone number, pin-code, SKUs added etc.

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Reference:

To configure the RTO settings, refer to Configure RTO Settings.

This part of the document includes the following sections:

• Install CommercePro COD App
• Configure RTO Settings
• View COD Orders

After a COD order is placed by your customer, you have to manually mark the order as paid after the order is completed or customer has paid. For more information, refer to Mark an COD Order as Paid.