Integration Guide

Troubleshooting PrestaShop integration

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When you are integrating PayU with PrestaShop v1.7.x, you may sometimes encounter some issues. This section describes the recommended steps to troubleshoot any issues you face while integration with PrestaShop.

Why PayU is Not Appearing as a Payment Method or Not Working?

  • Check whether you have downloaded the correct PayU plugin version from PayU GitHub and installed. For more information, refer to Configure PrestaShop v1.7.x.
  • Check whether the merchant ID and Salt are configured accurately and navigate to Merchant Dashboard and verify these values. For more information, refer to Configure PrestaShop v1.7.x.
  • Check whether the PHP curl extension is installed and activated.

Updated 10 days ago