Integration Guide

Documents Checklist for Account Activation

Suggest Edits

This section provides the document checklist for the following entities:

These are additional documents are required based on the industry type:

Individual

1. PAN Card of the Signing Authority
  • The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding.
2. Address Proof of the Signing Authority

The document will be validated through API.. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Upload a clear image of the address proof (both sides) if applicable.
  • In case of Aadhaar, upload proof with masked Aadhaar Number.
3. Bank Account Proof

The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Kindly upload bank account proof (Cancelled cheque, Latest 3 months account statement, Bank verification letter).
  • Ensure the following details are clearly visible: Bank account holder name, Account number, and IFSC code.
  • Ensure that the name on the bank account matches with the owner name on PAN.

Sole Proprietorship

1. Bank Account Proof

The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Kindly upload bank account proof (Cancelled cheque, Latest 3 months account statement, Bank verification letter).
  • Ensure the following details are clearly visible: Bank account holder name, Account number, and IFSC code.
  • Ensure that the name on the bank account matches with the owner name on PAN.
2. Government Issued Certificate
  • Ensure that the shared certificate is active at the time of submission.
  • The shared certificate should have the same legal and trade name as shared in the onboarding KYC journey.
  • Please share your GSTIN Certificate to comply with OB guidelines.
3. Address Proof of the Signing Authority

The document will be validated through API.. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Upload a clear image of the address proof (both sides) if applicable.
  • In case of Aadhaar, upload proof with masked Aadhaar Number.
4. Second Government Proof
  • The following documents are acceptable as additional Government proof: MSME, IEC, FSSAI, ITR
  • Upload a clear image of the address proof (both sides) if applicable.
  • In case of Aadhaar, upload proof with masked Aadhaar Number.

Partnership

1. Bank Account Proof

The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Kindly upload bank account proof (Cancelled cheque, Latest 3 months account statement, Bank verification letter).
  • Ensure the following details are clearly visible: Bank account holder name, Account number, and IFSC code.
  • Ensure that the name on the bank account matches with the owner name on PAN.
2. PAN Card of Signing Authority
  • The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding.
3. Address Proof of Signing Authority

The document will be validated through API.. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Upload a clear image of the address proof (both sides) if applicable.
  • In case of Aadhaar, upload proof with masked Aadhaar Number.
4. Partnership Deed
  • Upload complete partnership deed, it should be verified by notary or registrar on stamp paper.
  • The document should have the profit sharing ratios.
  • In case of any amendments or changes, the supplement or amendment deed should also be uploaded along with the original deed.
5. Government Issued Certificate
  • Ensure that the shared certificate is active at the time of submission.
  • The shared certificate should have the same legal and trade name as shared in the onboarding KYC journey.
6. PAN Card of Partnership
  • The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding.
7. Authorization Letter/BR Letter
  • Authorization/BR letter copy should be on company letterhead.
  • Authorization/BR letter should be duly signed/stamped and dated by at least one director/Partner.
  • Authorization/BR letter copy should correspond to entering into agreement for payment gateway services with PayU.
8. Latest Shareholding Pattern
  • This document will be required if you do not submit the complete UBO Details. For more information, refer to UBO Declaration.
  • Provisioned shareholding document should clarify 100% distribution of ownership and should be duly signed and stamped by an authorized person with date.
  • Along with the shareholding document, kindly share the KYC document (PAN and address proof) of all individuals holding more than 10% ownership.

LLP

1. PAN Card of Signing Authority
  • The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding.
2. Address Proof of Signing Authority

The document will be validated through API.. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Upload a clear image of the address proof (both sides) if applicable.
  • In case of Aadhaar, upload proof with masked Aadhaar Number.
3. Bank Account Proof

The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Kindly upload bank account proof (Cancelled cheque, Latest 3 months account statement, Bank verification letter).
  • Ensure the following details are clearly visible: Bank account holder name, Account number, and IFSC code.
  • Ensure that the name on the bank account matches with the owner name on PAN.
4. Government Issued Certificate (Certificate of Incorporation)
  • Ensure that the shared certificate is active at the time of submission.
  • The shared certificate should have the same legal and trade name as shared in the onboarding KYC journey.
5. LLP Deed
  • Kindly upload complete LLP deed, it should be verified by notary or registrar on stamp paper.
  • The document should have the profit sharing ratios.
  • In case of any amendments or changes, the supplement or amendment deed should also be uploaded along with the original deed.
6. PAN Card of LLP
  • The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding.
7. Authorization Letter/Board Resolution Letter
  • Authorization/BR letter copy should be on company letterhead.
  • Authorization/BR letter should be duly signed/stamped and dated by at least one director/Partner.
  • Authorization/BR letter copy should correspond to entering into agreement for payment gateway services with PayU.
8. Latest Shareholding Pattern
  • This document will be required if you do not submit the complete UBO Details. For more information, refer to UBO Declaration.
  • Provisioned shareholding document should clarify 100% distribution of ownership and should be duly signed and stamped by an authorized person with date.
  • Along with the shareholding document, kindly share the KYC document (PAN and address proof) of all individuals holding more than 10% ownership.

Private Limited

1. PAN Card of Signing Authority
  • The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding.
2. Address Proof of Signing Authority

The document will be validated through API.. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Upload a clear image of the address proof (both sides) if applicable.
  • In case of Aadhaar, upload proof with masked Aadhaar Number.
3. Bank Account Proof

The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Kindly upload bank account proof (Cancelled cheque, Latest 3 months account statement, Bank verification letter).
  • Ensure the following details are clearly visible: Bank account holder name, Account number, and IFSC code.
  • Ensure that the name on the bank account matches with the owner name on PAN.
4. Government Issued Certificate (Certificate of Incorporation)
  • Ensure that the shared certificate is active at the time of submission.
  • The shared certificate should have the same legal and trade name as shared in the onboarding KYC journey.
5. Memorandum of Association
  • Upload complete Memorandum of Association having all pages.
  • Missing pages will lead to rejection in Memorandum of Association.
6. Articles of Association
  • Upload complete Articles of Association having all pages.
  • Missing pages will lead to rejection in Articles of Association.
7. PAN Card of Company
  • The document will be validated via API. However, in case of any discrepancies, keep this document handy to process your onboarding.
8. Authorisation Letter
  • Authorization/BR letter copy should be on company letterhead.
  • Authorization/BR letter should be duly signed/stamped and dated by at least one director/Partner.

Public Limited

1. PAN Card of Signing Authority
  • The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding.
2. Address Proof of Signing Authority

The document will be validated through API.. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Upload a clear image of the address proof (both sides) if applicable.
  • In case of Aadhaar, upload proof with masked Aadhaar Number.
3. Bank Account Proof

The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Kindly upload bank account proof (Cancelled cheque, Latest 3 months account statement, Bank verification letter).
  • Ensure the following details are clearly visible: Bank account holder name, Account number, and IFSC code.
  • Ensure that the name on the bank account matches with the owner name on PAN.
4. Government Issued Certificate (Certificate of Incorporation)
  • Ensure that the shared certificate is active at the time of submission.
  • The shared certificate should have the same legal and trade name as shared in the onboarding KYC journey.
5. Memorandum of Association
  • Upload complete Memorandum of Association having all pages.
  • Missing pages will lead to rejection in Memorandum of Association.
6. Articles of Association
  • Upload complete Articles of Association having all pages.
  • Missing pages will lead to rejection in Articles of Association.
7. PAN Card of Company
  • The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding.
8. Authorization Letter
  • Authorization/BR letter copy should be on company letterhead.
  • Authorization/BR letter should be duly signed/stamped and dated by at least one director/Partner.
  • Authorization/BR letter copy should correspond to entering into agreement for payment gateway services with PayU.
9. Latest Shareholding Pattern
  • This document will be required if you do not submit the complete UBO Details. For more information, refer to UBO Declaration.
  • Provisioned shareholding document should clarify 100% distribution of ownership and should be duly signed and stamped by an authorized person with date.
  • Along with the shareholding document, kindly share the KYC document (PAN and address proof) of all individuals holding more than 10% ownership.

Trust

1. PAN Card of Signing Authority
  • The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding.
2. Address Proof of Signing Authority

The document will be validated through API.. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Upload a clear image of the address proof (both sides) if applicable.
  • In case of Aadhaar, upload proof with masked Aadhaar Number.
3. Bank Account Proof

The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Kindly upload bank account proof (Cancelled cheque, Latest 3 months account statement, Bank verification letter).
  • Ensure the following details are clearly visible: Bank account holder name, Account number, and IFSC code.
  • Ensure that the name on the bank account matches with the owner name on PAN.
4. Government Issued Certificate
  • Ensure that the shared certificate is active at the time of submission.
  • The shared certificate should have the same legal and trade name as shared in the onboarding KYC journey.
5. Trust Deed
  • Kindly upload complete deed copy.
  • Trust deed should be either notarized or verified by registrar.
6. Beneficiary List
  • Kindly upload the list of trustees/beneficiaries/settlor/members as on date.
  • It should be on company letterhead and should be duly signed and stamped by an authorized person.
7. PAN Card of Trust
  • The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding.
8. Authorization Letter
  • Authorization/BR letter copy should be on company letterhead.
  • Authorization/BR letter should be duly signed/stamped and dated by at least one director/Partner.
  • Authorization/BR letter copy should correspond to entering into agreement for payment gateway services with PayU.
9. List of Trustees with Shareholding Pattern

📘

Note:

These documents may be needed if you do not manually disclose your UBO.

  • Provisioned shareholding document should clarify 100% distribution of ownership and should be duly signed and stamped by an authorized person with date.
  • Along with the shareholding document, kindly share the KYC document (PAN and address proof) of all individuals holding more than 10% ownership.
10. Darpan Portal Document

This document is only required for NPOs, where they are Trust entity only.

  • Kindly upload a declaration that no individual or entity holds any shareholding or profit in the trust.
  • It should be declared by an authorized person of the trust.

Society

1. PAN Card of Signing Authority
  • The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding.
2. Address Proof of Signing Authority

The document will be validated through API.. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Upload a clear image of the address proof (both sides) if applicable.
  • In case of Aadhaar, upload proof with masked Aadhaar Number.
3. Bank Account Proof

The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Kindly upload bank account proof (Cancelled cheque, Latest 3 months account statement, Bank verification letter).
  • Ensure the following details are clearly visible: Bank account holder name, Account number, and IFSC code.
  • Ensure that the name on the bank account matches with the owner name on PAN.
4. Government Issued Certificate
  • Ensure that the shared certificate is active at the time of submission.
  • The shared certificate should have the same legal and trade name as shared in the onboarding KYC journey.
5. Bye-Laws for Society
  • Kindly upload complete copy of bye laws or Memorandum of Association.
  • Missing pages will lead to rejection.
6. PAN Card of Society
  • The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding.
7. Authorization Letter
  • Authorization/BR letter copy should be on company letterhead.
  • Authorization/BR letter should be duly signed/stamped and dated by at least one director/Partner.
  • Authorization/BR letter copy should correspond to entering into agreement for payment gateway services with PayU.
8. List of members certified by Registrar of society with shareholding
  • Shareholding document providing 100% ownership and should be duly signed and stamped by an authorized person with date.
  • Upload KYC documents (PAN and Address proof) of individuals having more than 15% ownership.

Government

1. PAN Card of Signing Authority
  • The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding.
2. Address Proof of Signing Authority

The document will be validated through API.. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Upload a clear image of the address proof (both sides) if applicable.
  • In case of Aadhaar, upload proof with masked Aadhaar Number.
3. Bank Account Proof

The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Kindly upload bank account proof (Cancelled cheque, Latest 3 months account statement, Bank verification letter).
  • Ensure the following details are clearly visible: Bank account holder name, Account number, and IFSC code.
  • Ensure that the name on the bank account matches with the owner name on PAN.
4. Authorization Letter
  • Authorization/BR letter copy should be on company letterhead.
  • Authorization/BR letter should be duly signed/stamped and dated by at least one director/Partner.
  • Authorization/BR letter copy should correspond to entering into agreement for payment gateway services with PayU.
5. Evidence of registration or Office order
  • Upload Registration Certificate/ UGC Care certificate/GST.

One Person Company

1. PAN Card of Signing Authority
  • The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding.
2. Address Proof of Signing Authority

The document will be validated through API.. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Upload a clear image of the address proof (both sides) if applicable.
  • In case of Aadhaar, upload proof with masked Aadhaar Number.
3. Bank Account Proof

The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Kindly upload bank account proof (Cancelled cheque, Latest 3 months account statement, Bank verification letter).
  • Ensure the following details are clearly visible: Bank account holder name, Account number, and IFSC code.
  • Ensure that the name on the bank account matches with the owner name on PAN.
4. Government Issued Certificate
  • Ensure that the shared certificate is active at the time of submission.
  • The shared certificate should have the same legal and trade name as shared in the onboarding KYC journey.
5. Memorandum of Association
  • Upload complete Memorandum of Association having all pages.
  • Missing pages will lead to rejection in Memorandum of Association.
6. Articles of Association
  • Upload complete Articles of Association having all pages.
  • Missing pages will lead to rejection in Articles of Association.
7. PAN Card of Company
  • The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding.

Hindu Undivided Family

1. PAN Card of Signing Authority
  • The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding.
2. Address Proof of Signing Authority

The document will be validated through API.. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Upload a clear image of the address proof (both sides) if applicable.
  • In case of Aadhaar, upload proof with masked Aadhaar Number.
3. Authorization Letter
  • Authorization/BR letter copy should be on company letterhead.
  • Authorization/BR letter should be duly signed/stamped and dated by at least one director/Partner.
  • Authorization/BR letter copy should correspond to entering into agreement for payment gateway services with PayU.

Artificial Judicial Person

1. PAN Card of Signing Authority
  • The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding.
2. Address Proof of Signing Authority

The document will be validated through API.. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Upload a clear image of the address proof (both sides) if applicable.
  • In case of Aadhaar, upload proof with masked Aadhaar Number.
3. Bank Account Proof

The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Kindly upload bank account proof (Cancelled cheque, Latest 3 months account statement, Bank verification letter).
  • Ensure the following details are clearly visible: Bank account holder name, Account number, and IFSC code.
  • Ensure that the name on the bank account matches with the owner name on PAN.
4. Authorization Letter
  • Authorization/BR letter copy should be on company letterhead.
  • Authorization/BR letter should be duly signed/stamped and dated by at least one director/Partner.
  • Authorization/BR letter copy should correspond to entering into agreement for payment gateway services with PayU.
5. Evidence of registration or Office order
  • Upload Registration Certificate/ UGC Care certificate/GST.

Local Authority

1. PAN Card of Signing Authority
  • The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding.
2. Address Proof of Signing Authority

The document will be validated through API.. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Upload a clear image of the address proof (both sides) if applicable.
  • In case of Aadhaar, upload proof with masked Aadhaar Number.
3. Bank Account Proof

The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Kindly upload bank account proof (Cancelled cheque, Latest 3 months account statement, Bank verification letter).
  • Ensure the following details are clearly visible: Bank account holder name, Account number, and IFSC code.
  • Ensure that the name on the bank account matches with the owner name on PAN.
4. Authorization Letter
  • Authorization/BR letter copy should be on company letterhead.
  • Authorization/BR letter should be duly signed/stamped and dated by at least one director/Partner.
  • Authorization/BR letter copy should correspond to entering into agreement for payment gateway services with PayU.
5. Evidence of registration or Office order
  • Upload Registration Certificate/ UGC Care certificate/GST.

NGO

1. PAN Card of Signing Authority
  • The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding.
2. Address Proof of Signing Authority

The document will be validated through API.. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Upload a clear image of the address proof (both sides) if applicable.
  • In case of Aadhaar, upload proof with masked Aadhaar Number.
3. Bank Account Proof

The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding. Please follow these requirements:

  • Kindly upload bank account proof (Cancelled cheque, Latest 3 months account statement, Bank verification letter).
  • Ensure the following details are clearly visible: Bank account holder name, Account number, and IFSC code.
  • Ensure that the name on the bank account matches with the owner name on PAN.
4. Govt Issued Certificate
  • Ensure that the shared certificate is active at the time of submission.
  • The shared certificate should have the same legal and trade name as shared in the onboarding KYC journey.
5. Authorization Letter
  • Authorization/BR letter copy should be on company letterhead.
  • Authorization/BR letter should be duly signed/stamped and dated by at least one director/Partner.
  • Authorization/BR letter copy should correspond to entering into agreement for payment gateway services with PayU.
6. PAN Card of Society
  • The document will be validated through API. However, in case of any discrepancies, keep this document handy to process your onboarding.

Educational Services 

CategoryDocument requirements
Schools, Colleges, UniversitiesAffiliation Certificate

- Ensure that the Affiliation Certificate is active and valid at the time of submission.
- The certificate should clearly state the affiliation with the relevant educational board or authority.
- The name on the certificate should match the legal and trade name provided during the onboarding KYC process.
- The certificate should be issued by a recognized and authorized educational board or institution.

E-Commerce 

CategoryDocument requirements
Groceries, Food Delivery, Restaurants, Nutritional Supplements, Food, Gourmet Food, Etc.FSSAI Certificate

- Ensure that the FSSAI Certificate is active and valid at the time of submission.
- The certificate should clearly state the FSSAI registration number and the name of the business.
- The name on the certificate should match the legal and trade name provided during the onboarding KYC process.
- The certificate should be issued by the Food Safety and Standards Authority of India (FSSAI).
- The certificate should cover the specific category of food business being operated (e.g., Groceries, Food Delivery, Restaurants).

NGO 

Donations, Crowd Funding, OthersForm (80G, 12A, 10AC)

- Ensure that the forms (80G, 12A, 10AC) are active and valid at the time of submission.
- The forms should clearly state the registration numbers and the name of the NGO.
- The name on the forms should match the legal and trade name provided during the onboarding KYC process.
- The forms should be issued by the Income Tax Department of India.
- The forms should cover the specific activities and purposes of the NGO (e.g., Donations, Crowd Funding).

Donations/Crowdfunding 


CategoryDocuments required
NGOForm (80G, 12A, 10AC)

- Ensure that the forms (80G, 12A, 10AC) are active and valid at the time of submission.
- The forms should clearly state the registration numbers and the name of the NGO.
- The name on the forms should match the legal and trade name provided during the onboarding KYC process.
- The forms should be issued by the Income Tax Department of India.
- The forms should cover the specific activities and purposes of the NGO (e.g., Donations, Crowd Funding).

Healthcare 

CategoryDocuments required
Nutrition and SupplementsFSSAI Certificate

- Ensure that the FSSAI Certificate is active and valid at the time of submission.
- The certificate should clearly state the FSSAI registration number and the name of the business.
- The name on the certificate should match the legal and trade name provided during the onboarding KYC process.
- The certificate should be issued by the Food Safety and Standards Authority of India (FSSAI).
- The certificate should cover the specific category of food business being operated (e.g., Groceries, Food Delivery, Restaurants).

UBO and Senior Management Declarations

The following details may need to be disclosed as a part of your merchant onboarding:

  • UBO
  • Senior Management

Additionally, please note that following details will be required as a part of your onboarding:

UBO Declaration

Please declare the information regarding all the stakeholders based on their ownership:

Business EntityShareholding %
Companies (Public, Private) & LLP10%
Partnership10%
Trust10%
Unincorporated associations/Body of Individuals (societies)15%

Senior Management Details

Please declare the information regarding the senior stakeholders on within the organization based on your business entity:

CategoryDetails Required
Partnership/LLP1. Please declare all applicable partners
2. Please declare all KMPs (Key Management Personnel)
Public/Private1. Please declare all Directors
2. Please declare all KMPs (Key Management Personnel)

Updated 6 days ago