Create a Chargeback Webhook

Configure chargeback webhooks to automatically receive instant notifications when chargeback events occur, helping you stay informed and respond quickly to minimize financial impact. section describes how to create and configure chargeback webhooks using any of the following to receive automated notifications for chargeback-related events:

• Using Dashboard
• Using Chargeback portal

Prerequisites

Before configuring a chargeback webhook, ensure that:

• You have access to your PayU merchant dashboard
• You have a server endpoint ready to receive webhook notifications
• Your endpoint can handle HTTP POST requests

Using Dashboard

1. Log on to PayU Dashboard. For more information, refer to Log in to Dashboard.
2. Select Developers > Webhooks tab.

    The Create Webhooks page is displayed with the list of webhooks.

2. Click Create Webhook on the top-right corner of the Create Webhooks page.

   The Create Webhook pop-up page is displayed.

3. Select the Chargeback type from the Type drop-down list:
4. Select any of the following event type from the Event drop-down list:
   • A new chargeback is created
   • Chargeback status is changed
   • Chargeback amount is changed
5. Enter the webhook URL in the Webhook URL field.
6. Click Create to finish.

📘

Reference

To update or delete an existing webhook, refer to:

• Update a Webhook
• Delete a Webhook

Using Chargeback portal

1. Open the Chargeback portal using the Chargeback menu on Dashboard.
2. Click the Configure Webhooks button.

The Configure Webhook page is displayed.

1. In the configuration form, fill in the following details:
   • Webhook URL: Enter the URL where you want to receive webhook payloads
   • Fields Selection: Select the fields you want to include in the webhook payload
   • Activation Status: Set the webhook as active or inactive using the toggle switch
2. Click on the Save button to finalize your webhook configuration