Configure Chargeback Webhook

Configure chargeback webhooks to automatically receive instant notifications when chargeback events occur, helping you stay informed and respond quickly to minimize financial impact.

Prerequisites

Before configuring a chargeback webhook, ensure that:

• You have access to your PayU merchant dashboard
• You have a server endpoint ready to receive webhook notifications
• Your endpoint can handle HTTP POST requests

Procedure

1. Navigate to the Chargeback dashboard.

   • Log in to PayU Dashboard.
   • Select Chargeback on the menu or left-pane.

   The Chargeback dashboard is displayed in a new browser tab.

   

2.    Click Configure Webhooks at the top-right corner.

3. Click the Configure Webhooks button.

4. Click Edit.

The Configure Webhook page is displayed.

5. In the configuration form, fill in the following details:
   • Webhook URL: Enter the URL where you want to receive webhook payloads
   • Fields Selection: Select the fields you want to include in the webhook payload
   • Activation Status: Set the webhook as active or inactive using the toggle switch
6. Click Save Configuration to finalize your webhook configuration