Create a Payment Link

1. Log in to the PayU dashboard.
2. Expand Payment Tools and click Payment Links displayed in the left navigation.

1. Click Create New Payment Links displayed in the top-right corner of the Payment Links page.

Provide these details in the Payment Link Details section:

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Required Fields

Parameters/Fields marked with ^* are mandatory.

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Payment Links Preview

As you fill in the form, a live preview of the pre-payment page updates in real time — so you can see exactly what your customer will see before the link goes live.

1. Click Add More Details to include these additional configuration fields:

2. Click Add Fields to apply your selection and return to the main panel.

Add these details under the Customer Targeting section:

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Note:

If you enter the customer's phone or email and toggle notifications on, PayU sends the link the moment you click Create — no manual copying or sharing needed.

Specify what PayU collects from your customer at checkout under the Customer Data Capture section:

• Standard fields: Customer Email and Phone
• Custom fields: click Add new Fields+ and configure:
  • Field Type: Alphanumeric, Calendar, or Dropdown
  • Field Name: the label the customer sees
  • Mark as Mandatory: Select to require the field before payment can proceed

Click Create and Send Payment link in the top-right corner.

What happens next:

• If notifications are on → PayU sends the link to the customer immediately via SMS/email.
• If not → the link appears in your Payment Links Dashboard. Copy the URL from the Payment Link column and share it over WhatsApp, email, or any channel.

1. Log in to the PayU Dashboard.

2. Expand Payment Tools and click Payment Links displayed in the left navigation.

   

3. Click Bulk Create displayed at the top-right.

   

1. On the Generate Bulk Payment links page, click Download Sample File to get the CSV template with the correct column structure.

   The CSV accepts the following columns:

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Note:

Amount and Product Description are the only mandatory columns. All other columns are optional. You can leave them blank if not required.

Open the downloaded sample file and fill in one row per payment link.

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Error-free Upload Tips

• Do not change column headers — PayU maps fields by column name.

• Ensure every row has a value for Amount and Product Description.

• If using Invoice ID, each value must be unique across your merchant account.

• If using Validation Period + Time Unit together — both fields must be filled.

• Leave Merchant Reference ID blank if you want the link to be usable more than once.

• Save the file as .csv (not .xlsx) before uploading.

Back on the Generate Bulk Payment links page:

1. Click Select file from your library and choose your completed CSV. Maximum file size allowed is 20 MB.

2. Enter a Batch ID (Optional): Your internal reference for this upload batch.

3. Enter a Batch description (optional): A label to help you identify this batch later.

   

Under Communication Channel Type, select how PayU should notify customers when their link is created. You can select all, one, or neither. If neither is selected, links are created but not sent. You can share them manually from the Payment Links Dashboard.

• Email: Sends the link to the customer's email address (if provided in the CSV)
• SMS: Sends the link to the customer's mobile number (if provided in the CSV)
• WhatsApp: Sends the link to the customer's WhatsApp (if provided in the CSV)

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Note:

Payment link reminders are not enabled by default. To set them up, go to Reminder settings in the Dashboard before uploading.

1. Under Customer Data Capture, select which information should PayU collect from customers on the checkout page. Below are the available options:

   • Customer Name
   • Customer Address
   • Customer Email (checked by default)
   • Customer Phone (checked by default)

2. To add custom fields beyond these, click + Add New Fields and configure the field type, label, and whether it is mandatory.

3. Once done, click Generate Payment Links (or the upload/submit button) to process your batch.

   

After upload, PayU processes each row and creates the links. To check results:

1. Go to the Bulk Uploads tab in the Payment Links Dashboard.
2. Find your batch in the history list. Each batch shows the total links created and any errors.
3. Click into a batch to see per-row results. Rows with errors are flagged with the specific issue.

These errors stop the entire upload before any rows are processed.

These errors are reported per row — the rest of the batch may still succeed.