Chargeback Types

The chargeback types are used while processing a chargeback. You can find the Chargeback Type field in the Chargeback home page while filtering casesin the Chargeback home as in the following screenshot:

Chargeback Type	Details
Chargeback	With this chargeback type, the issuer has returned the disputed transaction to the acquirer with the reason
Pre-arb	If the customer rejects the chargeback then the issuer escalates the chargeback into prearbitration case with relevant documentation
Arbitration	With the pre-arbitration case, If the acquirer rejects the pre-arbitration case then the issuer can escalate the case to an arbitration case
Compliance	These are compliance case requests which are raised by regulatory authorities for information. Also used if the issuer has no option to raise a chargeback since the chargeback window has expired.
Good Faith	The chargeback is handled outside the official chargeback channel that involves the card network.