FAQs

1. Which payment methods does PayU support on Shopmatic?

PayU on Shopmatic supports cards (VISA, MasterCard, Diners, American Express), Net Banking, UPI, EMI, and wallets. Availability may depend on your merchant account configuration.

2. How does checkout work with PayU on Shopmatic?

At checkout, customers are redirected to PayU to complete payment securely. After a successful payment, the order is confirmed and the customer is redirected back to your Shopmatic web-store.

3. What do I need before enabling PayU on Shopmatic?

You need a Shopmatic account and your PayU Merchant Key and Salt. Register for a PayU merchant account before starting integration. For more information, refer to Register for a Merchant Account.

4. Where can I find setup and troubleshooting help for Shopmatic?

For enablement steps, refer to Enable PayU for Shopmatic. If the plugin is not working, verify your API key and Salt configuration and refer to Troubleshooting Shopmatic Integration.

5. The PayU Plugin that I installed is not working?

Check whether the merchant API key and Salt are configured accurately and navigate to Merchant Dashboard and verify these values. For more information, refer to Step 5 or Enable PayU for Shopmatic.For more information on generating API key and salt, refer to Generate Test Merchant Key and Salt.

EXAMPLE QUESTIONS