FAQs for Odoo Integration

This section includes answers for the frequently asked questions about integrating PayU with Odoo, including supported payment methods, setup, and configuration.

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Reference: For integration steps, refer to Odoo and Install and Configure Odoo Plugin.

1. What does the PayU India plugin do on Odoo?

The PayU India plugin for Odoo allows store owners to accept online payments securely through their Odoo-powered site. When a customer reaches checkout, Odoo redirects them to PayU's secure payment page. Once payment is complete, the order is confirmed and the customer is brought back to your Odoo store.

2. Which payment features does PayU support on Odoo?

PayU on Odoo supports 150+ payment modes, international cards, BIN-based offers and cashback, and EMI and BNPL. Only offers that do not modify the final invoice amount (such as cashback) are supported.

3. What are the prerequisites to integrate PayU on Odoo?

You need Odoo installed and running, administrative access to the server, access to Odoo configuration files, and a PayU merchant account. Developer mode must be enabled in Odoo. This plugin has been developed and tested on Odoo 18; version 18 or above is recommended. For more information, refer to Install and Configure Odoo Plugin.

4. Do I need a PayU merchant account before integrating with Odoo?

Yes. Register for a PayU merchant account before starting the integration. For more information, refer to Register for a Merchant Account.

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