FAQs

1. Which payment methods does PayU support on BigCommerce?

PayU on BigCommerce supports cards (VISA, MasterCard, Diners, American Express), Net Banking, UPI, EMI, and wallets. Availability may depend on your merchant account configuration.

2. How does checkout work with PayU on BigCommerce?

At checkout, customers are redirected to PayU to complete payment securely. After a successful payment, the order is confirmed and the customer is redirected back to your BigCommerce store.

3. What do I need before installing the PayU plugin on BigCommerce?

You need a BigCommerce store account and your PayU Merchant Key and Salt. Register for a PayU merchant account before starting integration. For more information, refer to Register for a Merchant Account.

4. Where can I find setup and troubleshooting help for BigCommerce?

For installation steps, refer to Install and Configure PayU BigCommerce Plugin. If the plugin is not working, verify your API key and Salt configuration and refer to Troubleshooting BigCommerce Integration.

5.My PayU Plugin is not working?

Check whether the merchant API key and Salt are configured accurately and navigate to Merchant Dashboard and verify these values. For more information, refer to Step 8 of Install PayU Plugin for BigCommerce. For more information on generating API key and salt, refer to Generate Test Merchant Key and Salt.

EXAMPLE QUESTIONS