Manage Payment Links

To see payment link details:

1. Log in to the PayU dashboard and go to Payment Links under Payment Tools.

   

   A list of created payment links is displayed with the following information:

   • Created On
   • Purpose of Payment
   • Invoice ID
   • Amount
   • Payment Link
   • Payment Type
   • Payment Status
   • Status

2. Click the Payment Link you want to view the details.

   

The link details are divided in to the following sections:

Link Details

The link and customer details are displayed in two sub-sections.

• Name: Name of the Payment Link you entered during creation.

• Status: Status of the payment link. Refer to the Payment Link statuses for more information.

• Link: The payment with options to copy and share via WhatsApp and Facebook.

• Invoice ID: The auto generated invoice ID. For example, INV331178996540608300.

• Total Amount: The total amount for which the link is created.

• Type: The payment type. The value can be either Partial or Full.

• Share: Options to copy the link or share via WhatsApp, Facebook or to any other mobile number or email ID.

  

Details and Transactions

This section has two different tabs:

The Details tab displays the following link information:

• Created On: The date and time at which the link was created.
• Balance: The balance amount to be paid (only if the partial payment is enabled).
• Min. Initial Payment: The minimum amount allowed to pay.
• Limit Access To: The number of transactions allowed.
• Creator Email
• Expiry Date: The link expiry date and time beyond which the link will be deactivated.
• Partial Payment
• Status: Status of the payment.
• Auto Reminder

You can send the link to a customer at any time as long as it is still Active.
To share or resend a link:

1. Log in to the PayU dashboard and go to Payment Links under Payment Tools.

   

2. Click the menu icon against a required payment link and click Share.

   

3. Copy the link or share via WhatsApp, Facebook or to any other mobile number or email ID as required.

   

There is no limit on how many times you can share a link. Each share just sends the same URL again.

Duplicating creates a brand-new link pre-filled with the same details such as amount, purpose, and options so that you do not have to fill everything in again. Use it to reuse a configuration, correct a mistake on an existing link, or run the same payment request for a different customer.

To duplicate a link:

1. Log in to the PayU dashboard and go to Payment Links under Payment Tools.

   

2. Click the menu icon against a required payment link and click Duplicate.

   

3. The Create new payment link page opens with the existing link's details pre-filled.

4. Edit any fields you need to change. For example, the expiry date or customer details.

5. Click Create and Send Payment link.

   

   📘

   Note:

   Duplicating does not deactivate the original link. If you want to replace a link (e.g., wrong amount was set), duplicate it with the correct details first, then deactivate the original.

   The link is created and sent to the customer. You can see it in the Payment Links page.

You can edit certain details such as the expiry date, amount, and status of a payment link after it is created.
To edit the details:

1. Log in to the PayU dashboard and go to Payment Links under Payment Tools.

   

2. Click the menu icon against a required payment link and click Edit Details.

   

3. Make changes to the required details. You can edit only the following details.

   • Item Description
   • Set Payment Due Date (Link Expiry): Set or remove the link expiry
   • Enable Partial Payment: Enable or disable the partial payment
   • Number of Instalments
   • Add More Details
     • Add Address Details
     • Add UDF Details
   • Phone number
   • Name
   • Email

4. Click Edit Payment Link to save the changes.

   

🚧

Watch Out!

Not all fields can be edited after creation. If you need to change the purpose or customer details, duplicate the link with the correct settings and deactivate the original. To update fields programmatically, use the Cancel / Update Status API.

Deactivating stops any further payments on the link. Customers who click it will see a message that it is no longer active.
To deactivate a link:

1. Log in to the PayU dashboard and go to Payment Links under Payment Tools.

   

2. Click the menu icon against a required payment link and click Deactivate.

   

3. Click Yes in the confirmation window.
   The link status changes to Deactivated.

You can reactivate a deactivated link from the dashboard:
To reactivate a link:

1. Log in to the PayU dashboard and go to Payment Links under Payment Tools.

   

2. Click the menu icon against a deactivated payment link and click Activate.

   

3. Click Yes in the confirmation window to activate.
   The link status changes to Active.

To filter the list by status:

1. Log in to the PayU dashboard and go to Payment Links under Payment Tools.

   

2. Click the Filter drop-down and select one or more status and payment type checkboxes. These are the available options:

   • Status
     • Active
     • Paid
     • Deactivated
     • Expired

       📘

       Payment Link Status

       Not sure what Active, Paid, Expired, or Deactivated mean? See Payment Link Statuses.

   • Payment Type
     • Standard
     • Partial Payment

   

3. Click Apply to filter the list.

To filter the list by date range:

1. Log in to the PayU dashboard and go to Payment Links under Payment Tools.

   

2. Click the calendar icon and select any of the following.

   1. For a quick range, click Today, Yesterday, Last 7 days, or Last 30 days.

      

   2. For a custom range, click Custom Range, pick a start and end date from the calendar, then click Apply.

      Watch Out!

      You can select a maximum date range of 90 days.

      

You can search a payment link by purpose or invoice number.
To search a payment link:

1. Log in to the PayU dashboard and go to Payment Links under Payment Tools.

   

2. Use the drop-down next to the search to select the search type. Below are the available options:

   • Purpose
   • InvoiceNumber

   

3. Enter the required information in the search bar based on your selection and click Search.

To download payment link records:

1. Log in to the PayU dashboard and go to Payment Links under Payment Tools.

   

2. Click the Download drop-down at the top of the table and select any of the following format:
   | Format | Contents |
   | -------------------------------- | ------------------------------------ |
   | csv | Summary of all payment links |
   | xlsx | Summary of all payment links (Excel) |
   | Txns - csv | Transaction-level detail per link |
   | Txns - xlsx | Transaction-level detail (Excel) |
   | Old Payment Link Data - csv | Legacy link data |
   | Old Payment Link Data - xlsx | Legacy link data (Excel) |

3. Click Download on the Report Ready for Download pop-up menu to download the report.