Chargeback Status List

Any of the status listed in the following table can be found in response of the following Chargeback APIs only:

Chargeback StatusDescription
ME Comm SentNew chargeback notification has been submitted to the merchant for his response.
ME Comm ReceivedThe merchant has accepted/disputed the chargeback raised with relevant documentation (if applicable).
Bank Comm SentThe chargeback has been submitted to the acquiring bank as a part of the representment package.
Doc RejectedThe chargeback has been rejected for lack of sufficient documentation for representment.
Closed in Customer favourThe chargeback has been closed in the customer favour. The money has been returned to the customer.
Closed in Merchant favourThe chargeback has been closed in the merchant favour. No money is debited; if any money was debited, then the same is reversed back to the merchant account.


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