Chargeback Status List
Any of the status listed in the following table can be found in response of the following Chargeback APIs only:
Chargeback Status | Description |
---|---|
ME Comm Sent | New chargeback notification has been submitted to the merchant for his response. |
ME Comm Received | The merchant has accepted/disputed the chargeback raised with relevant documentation (if applicable). |
Bank Comm Sent | The chargeback has been submitted to the acquiring bank as a part of the representment package. |
Doc Rejected | The chargeback has been rejected for lack of sufficient documentation for representment. |
Closed in Customer favour | The chargeback has been closed in the customer favour. The money has been returned to the customer. |
Closed in Merchant favour | The chargeback has been closed in the merchant favour. No money is debited; if any money was debited, then the same is reversed back to the merchant account. |
Updated about 4 hours ago