Merchant Account Management - MCP

PayU Remote MCP supports both single and multiple merchant account configurations. This page explains how to manage your merchant accounts.

Single Account (Automatic)

If you have access to one merchant account, it's automatically selected.

No action required!

All your requests will automatically use your single merchant account.

Multiple Accounts (Manual Selection)

If you have access to multiple merchant accounts, you need to select which one to use for your operations.

Why Selection Is Required

When you have multiple merchant accounts:

• Each account may have different transaction histories
• Refunds and operations are account-specific
• Reports are generated per merchant account

Available Commands

Use these natural language commands to manage your merchant accounts:

Example Workflow

Step 1: List Your Accounts

User: "What merchant accounts do I have access to?"

Response: You have access to the following merchant accounts:
- 180012 (Primary Store)
- 180045 (Online Shop)
- 180078 (Mobile App)

Step 2: Select an Account

User: "Switch to merchant account 180012"

Response: Successfully switched to merchant account 180012 (Primary Store).
All subsequent operations will use this account.

Step 3: Verify Selection

User: "Which merchant account am I currently using?"

Response: You are currently using merchant account 180012 (Primary Store).

Account Selection Caching

📘

Note

Your merchant account selection is cached for 1 hour.

Cache Behavior

• Duration: 1 hour from selection
• Scope: Per user session
• Expiration: Automatic after 1 hour
• Override: You can switch accounts anytime

When Cache Expires

After the cache expires:

1. Your next request will prompt for account selection (if you have multiple accounts)
2. Simply select your preferred account again
3. The selection is cached for another hour

Clearing Selection

If you want to change accounts before the cache expires:

User: "Clear my current merchant selection"

Response: Your merchant selection has been cleared. 
Please select a merchant account for your next operation.

Error: Merchant Selection Required

If you see this error:

Error: Merchant selection required. You have multiple merchant accounts.
Please select which account to use.

Solution: Use the account switching command:

"Switch to merchant account [YOUR_MERCHANT_ID]"

Best Practices

1. Know Your Account IDs - Keep a list of your merchant account IDs for quick reference
2. Verify Before Operations - Check which account is selected before processing refunds or sensitive operations
3. Use Descriptive Queries - Include account context in your queries when working with specific accounts

Next Steps

• Usage Examples - MCP - Check examples of operations across accounts
• MCP FAQs - Get help with account-related issues