The Contest Chargeback API allows the merchant to contest the chargeback by providing the appropriate reasons in the request body against the chargeback and merchant ID.
HTTP Method: PATCH
Environment
| Test | https://chbuat.payu.in/api/v1/chargebacks |
| Production | https://bankportal.payu.in/api/v1/chargebacks |
Request parameters
This must contain the header with token you get using the Get Token API in the following format:
\--header 'X-Optimus-API-Key: <Bearer token>'
Form data
| Parameter | Description | Example |
|---|---|---|
| chargeback_id | This parameter must contain the chargeback ID that customer received from PayU. | 1035881 |
| merchant_id | The merchant ID provided to merchant while onboarding. | 2 |
| identifier | The identifier that was received in response when you used the Read Reasons API. For more information, refer to Read Reasons API. | 6f92dad0-4446-4465-bfea-17f587e973d4 |
| value | The response that you wish to send (to the frontend). The value can be any of the responses from the Read Reasons API. For more information, refer to Read Reasons API . | 1 |
Sample request
curl --location --globoff --request PATCH 'https://chbuat.payu.in/api/v1/chargebacks/contest' \
--header 'X-Optimus-API-Key: MERCHANT KEY' \
--header 'Content-Type: multipart/form-data' \
--form 'chargeback_id="1035881"' \
--form 'merchant_id="2"' \
--form 'reason_code[0][uuid]="9c2c093c-648a-40b5-8b79-461466578b0c"' \
--form 'reason_code[0][form_data ][0][identifier]="9c2c093c-648a-40b5-8b79-461466578b0c-comments"' \
--form 'reason_code[0][form_data][0][value]="Test Comment"' \
--form 'reason_code[1][uuid]="07b310c2-8c63-4b82-9b87-53a4b963adac"' \
--form 'reason_code[1][form_data][0][identifier]="9b466317-5041-42f9-b6d8-084d5d988465"' \
--form 'reason_code[1][form_data][0][value]="Test Product detail"' \
--form 'reason_code[1][form_data][1][identifier]="c9820d99-f515-4e16-93d2-e5032b454286"' \
--form 'reason_code[1][form_data][1][value]=@"/home/work/Pictures/Screenshot from 2022-06-29 17-33-41.png"'
Response parameters
| Parameter | Description |
|---|---|
| id | This parameter contains the merchant ID. |
| type | The parameter contains the chargeback-details as type. |
| attributes | This parameter contains the chargeback details in a JSON format. For more information, refer to attributes JSON field descriptions. |
attributes JSON field descriptions
| Field | Description | Example |
|---|---|---|
| id | This field contains the merchant ID. | 1035881 |
| payu-id | The field contains the PayU ID of the merchant. | 15420278029 |
| status | This field contains the status of the chargeback. | Pending Doc Review |
Sample response
{
"data": {
"id": "1035881",
"type": "chargeback-details",
"attributes": {
"id": 1035881,
"payu-id": "15420278029",
"status": "Pending Doc Review"
}
}
}