KYC Errors and Solutions

Error

Solution

Authorisation Letter Document

Authorized person name not mentioned in authorization letter

Re-upload the authorization letter copy with authorized person name.

Not all partners have signed on authorization letter

Re-upload the authorization letter copy with name and signature from all the partners

Names of all partners are not mentioned in authorization Letter

Re-upload the authorization letter copy with name and signature from all the partners

Authorization Letter copy uploaded is not on firm's letterhead

Re-upload the authorization letter copy on firm's letterhead

Company stamp is missing on uploaded copy of Authorization letter

Re-upload Authorization letter with signature and stamp

Authorization letter copy not uploaded

Upload copy of authorization letter with signature and stamp

Not all member have signed on authorization letter

Re-upload the authorization letter copy with name and signature from all the member

Names of all member are not mentioned in authorization Letter

Re-upload the authorization letter copy with name and signature from all the member

signature is missing on uploaded copy of Authorization letter

Re-upload Authorization letter with signature and stamp

Not all directors have signed on authorization letter

Re-upload the authorization letter copy with name and signature from all the directors

Names of all directors are not mentioned in authorization Letter

Re-upload the authorization letter copy with name and signature from all the directors

Uploaded Authorisation letter is not in correct format

Re-upload Authorisation letter in correct format.

Authorised person name mismatch with the provided KYC

Re-upload the Authorisation letter with correct authorised person name.

Unauthorised person digital sign received on agreement

Re-upload service agreement with Authorised person digital sign.

Entity ( Individual/proprietor/Pvt ltd etc ) written mismatch with the provided documents

Re-upload correct document as per the Entity.

Authorized person signature mismatch with the provided KYC signature

Re-upload the Authorization letter with correct authorised person signature.

Mentioned director's name in authorization letter is not listed with MCA site

Re-upload the authorization letter copy with registered director name and signature

Uploaded Authorization letter is not clear

Re-upload clear authrization letter copy

Date not mentioned in board resolution letter

Re-upload board resolution letter with board resolution date

PAN Card of Partnership Document

Mismatch in business name on agreement and PAN card

Re-upload the PAN card copy with correct business Name or get the business name changed on your profile.

PAN Number not clear on the uploaded PAN card

Re-upload the readable copy of PAN card

Company PAN card copy not upload

Upload copy of company PAN card.

PAN name mismatch with profile details

Re-upload correct PAN card or update your correct PAN name on your profile.

Entity ( Individual/proprietor/Pvt ltd etc ) written mismatch with the provided documents

Re-upload correct document as per the Entity.

Uploaded PAN card is not clear

Re-upload the clear copy of PAN card

Government Issued Certificate Document

Mismatch in business name on profile and govt. proof copy

Re-upload govt. proof copy with correct legal name or get the business name changed on your profile as per your Govt. proof.

Invalid govt proof, not verified by govt official

Upload the valid govt. proof copy like GST , Udhyog aadhar, registartion certificate etc. and same should be verified by govt. official.

Partnership deed is not verified by registrar

Upload the partnership deed verified by registrar

Society deed is not verified by registrar

Upload the society deed verified by registrar

Details on certificate of Incorporation mismatch with available details on MCA

Upload the form 18 or 22 and certificate of incorporation.

Certificate of Incorporation copy not uploaded

Upload copy of certificate of Incorporation with sign and stamp

80G copy not received

Re-upload signed and stamped copy of 80G

12AA copy not received

Re-upload signed and stamped copy of 12AA

Trust deed is not verified by registrar

Upload the Trust deed verified by registrar

govt. proof copy uploaded is expired

Re-upload a valid govt proof as uploaded proof is expired.

Address written on Govt. proof mismatch with profile address

Update address details as per the attached govt. proof on your profile or reupload your govt. proof

Address not written on attached govt. proof

Re-upload govt. proof with complete address visible.

Incomplete govt. proof uploaded

Re-upload govt. proof with all pages.

Entity ( Individual/proprietor/Pvt ltd etc ) written mismatch with the provided documents

Re-upload correct document as per your Business Entity.

Govt proof copy not upload

Upload government proof copy.

Mismatch in legal name on agreement and govt. proof copy

Re-upload govt. proof copy with correct legal name

Bank Account Proof Document

A/c no. not printed on uploaded bank proof

Re-upload the bank proof with complete details like Account name/Account no. and IFSC code.

Mismatch in bank account holder name on profile details and uploaded bank Proof

Re-upload the Bank proof with bank a/c holder name completely visible or get your bank details changed on your profile as per your bank proof.

Mismatch in bank account IFSC code on profile and uploaded bank proof

Re-upload the Bank proof with IFSC code completely visible or get your bank details changed on your profile as per your bank proof.

Mismatch in bank account number on profile and uploaded bank proof

Re-upload the Bank proof with Bank a/c no. completely visible or get your bank details changed on your profile as per your bank proof.

Bank Proof copy not uploaded

Upload copy of bank account proof

Bank Signature and stamp are missing on Bank Verification letter

Re-upload the Bank Verification letter with Sign and stamp from bank

Bank Verification letter is not on Bank letter head

Upload the bank verification letter on your Bank's letter head

Bank Stamp missing on Passbook provided

Re-upload the verified copy of bank passbook

IFSC code not printed on uploaded bank proof

Re-upload the bank proof with complete details like account name or account number and IFSC code.

Attached bank proof is not valid

Re-upload valid bank proof ( ex. Cancel cheque/passbook/BVL/bank statement ) with complete details like Account name/Account no. and IFSC code.

Uploaded Bank proof copy is not readable/Clear

Re-upload a readable or clear bank proof copy.

Entity ( Individual/proprietor/Pvt ltd etc ) written mismatch with the provided documents

Re-upload correct document as per the Entity.

Account name not printed on uploaded bank proof

Re-upload the bank proof with complete details like Account name/Account no. and IFSC code.

Address Proof of Signing Authority Document

Mismatch in Address on profile and uploaded address proof

Please re-upload the proof of address or get your address changed in your profile details.

Incomplete address proof uploaded

Please re-upload the complete copy of address proof

Address proof copy not uploaded

Please upload the copy of address proof

Address proof copy uploaded is not clear

Please re-upload a readable copy of address proof with signature

Attached address proof is not valid

Re-upload valid address proof ( ex. Aadhar card/Voter Id/Passposrt/ DL etc. )

Incomplete address written on your profile

Update address details as per the attached address proof on your profile.

Entity ( Individual/proprietor/Pvt ltd etc ) written mismatch with the provided documents

Re-upload correct document as per the Entity.

PAN Card of Signing Authority Document

Business name mismatch with attached PAN card

Re-upload the correct PAN card or update correct business name on profile.

PAN card name mismatch with profile PAN name

Re-upload the correct PAN card or update correct PAN name on profile.

PAN Number not clear on the uploaded PAN card

Re-upload the readable copy of PAN card.

PAN card copy not upload

Upload a copy of PAN card.

Entity ( Individual/proprietor/Pvt ltd etc ) written mismatch with the provided documents

Re-upload the correct document as per the business Entity.

Physically signed is missing on the uploaded PAN card

Re-upload the copy of PAN card with physical signed.