For every online transaction, an Acquirer Reference Number (ARN) is a unique number is generated by the bank. This ARN is generated within 24-72 business hours of initiating the refund.

A callback for the successful upload of ARN will be made on the URL configured on the merchant. The callback will be made in bulk and will have multiple entries in a single response

Sample callback

{ "4e5c7c09c5978c5b1b84": [ { "PayuID": "7043873219", "RequestID": "6582898821", "RefundToken": "R003242NFE2AHF", "PaymentGateway": "testbank", "Amount": "1.02", "Status": "success", "RefundCreationDate": "2019-05-27 12:37:43", "bank_ref_no": "F003126447", "bank_arn": "0077525212", "success_at": "2019-05-27 12:39:12", "BaseTxnID": null } ], "35085795": [ { "PayuID": "7502527909", "RequestID": "5690318601", "RefundToken": "35086046", "PaymentGateway": "KOTAK_NB", "Amount": "1416.00", "Status": "success", "RefundCreationDate": "2019-05-27 19:09:49", "bank_ref_no": "F002960758", "bank_arn": "0084129821", "success_at": "2019-05-27 19:10:20", "BaseTxnID": null } ]}

Callback parameters

Key	Description	Source Data
Transaction ID	Merchant’s sale transaction ID	4e5c7c09c5978c5b1b84
PayuID	ID generated by PayU and remains same	7043873219
RequestID	Unique refund ID generated by PayU	6582898821
RefundToken	Unique refund transaction ID provided by merchant
PaymentGateway	Acquirer	testbank
Amount	Refunded Amount	1.02
Status	success	success
RefundCreationDate	The refund creation request date	2019-05-27 12:37:43
bank_ref_no	Bank reference number	F002960758
bank_arn	Reference number for refund tracking	0084129821
success_at	Refund success date	2019-05-27 19:10:20
BaseTxnID	NA	null

EXAMPLE QUESTIONS